Welcome to IONÉ Atelier. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
- General Information
IONÉ Atelier operates this website to offer premium apparel and related products. These Terms apply to all users of the site, including browsers, customers, and contributors of content. By placing an order on this website, you confirm that you are at least 18 years old or have permission from a legal guardian. - Products and Availability
All products displayed on the website are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice. We make every effort to display product colours, textures, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact appearance of the product. - Pricing and Payments
All prices are listed in GBP unless stated otherwise and include applicable taxes where required by law. We reserve the right to change prices at any time without notice. Payment must be made in full at the time of purchase using the available secure payment methods. IONÉ Atelier does not store or process card details directly. All payments are handled through secure third-party payment providers. - Orders and Acceptance
Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity. - Shipping and Delivery
We aim to dispatch orders within the estimated timeframe provided at checkout. Delivery times may vary depending on location and external factors beyond our control.
IONÉ Atelier is not responsible for delays caused by couriers, customs clearance, or force majeure events. - Returns and Refunds
Customers have the right to return eligible items in accordance with our Returns Policy. Returned items must be unworn, unwashed, and in their original condition, with all tags intact. Refunds will be processed to the original payment method once the return has been inspected and approved. Shipping costs are non-refundable unless the return is due to a fault or error on our part. - Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the property of IONÉ Atelier or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without prior written consent. - User Conduct
You agree not to use this website for any unlawful purpose or in a way that may harm the brand, website functionality, or other users. Any misuse of the website may result in restricted access or legal action where applicable. - Limitation of Liability
IONÉ Atelier shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it, to the maximum extent permitted by law. Nothing in these Terms limits your statutory consumer rights under UK law. - Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. - Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. - Changes to These Terms
IONÉ Atelier reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on the website. - Contact Information
For any questions regarding these Terms and Conditions, please contact us via the details provided on the website.